This makes it more difficult to shop around. You also won’t be able to tell what kinds of rates you might get until you apply, at the dealership. Rates are typically based on factors such as your credit history, loan term, vehicle and loan-to-value ratio (LTV).īut since Wells Fargo switched to only offering loans through dealerships, it’s unclear if these terms and fees have changed. Previously, you could borrow from $5,000 to $300,000 with terms running from 12 to 72 months. Wells Fargo currently doesn’t disclose the rates available on its auto loans. Wells Fargo auto loan rates, fees and terms You can still make payments online, but it isn’t clear if Wells Fargo still has discounts for enrolling in automatic payments through a Wells Fargo account.īefore you visit a dealership and ask about financing through Wells Fargo, compare more auto loan lenders and read our guide to car loans to ensure you’re getting the best rate on your next ride. While Wells Fargo previously allowed borrowers to apply for financing directly at a bank or through its website, it now offers financing only through partner dealerships. We were placed on hold with music for less than 5 seconds before a representative answered the call.Wells Fargo only offers loans through dealerships Press 0 then 0 on this menu to connect directly with customer service. From there you are given a list of options. You can also choose to press 1 to skip the account entry. You enter your account number or say Other Options to reach a customer service representative. We chose to try out the General Banking customer service line. There is no contact form apparent on the official website.

You can contact Wells Fargo Bank customer service by email at. Though we did not find any social media links on the official website, we did find a Facebook and Twitter page for Wells Fargo Bank customer service. You can find the official website for Wells Fargo Bank at. Wells Fargo Education Financial Services PO Box 5185 Sioux Falls, SD 57117 Official Website Wells Fargo Customer Service PO Box 560948 Charlotte, NC 28256 Wells Fargo Home Equity (or Home Mortgage) PO Box 10335 Des Moines, IA 50306 Wells Fargo Card Services PO Box 30086 Los Angeles, CA 90030 Wells Fargo Bank PO Box 6995 Portland, OR 97228 Wells Fargo Auto Finance PO Box 29704 Phoenix, AZ 85038 You can write to dedicated departments, including the corporate office, auto finance and checking and savings account customer service departments. There are multiple mailing address for Wells Fargo Bank customer service. Credit and Debit Cards Direct Line: 1-92.There are no customer service hours on Sunday for any Wells Fargo Bank customer service department. You can reach the major customer service departments for Wells Fargo Bank customer service 24 hours a day, 7 days a week.

Click here to leave a comment about your customer service experience. There is dedicated contact information for online banking customer service as well as Wells Fargo Bank customer service for credit cards, loans, insurance and investment accounts. You can access online banking to learn more about your account, make account changes and pay bills from the official website. The Wells Fargo Bank is a financial institution that offers personal, business and commercial banking services. Contacting Wells Fargo Bank Customer Service Center

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